Tax-exempt status is set on accounts once we have received a tax-exempt certificate. Before paying for an order, please check the tax on the order and email firstname.lastname@example.org to provide a tax-exempt certificate to have the tax removed. Please log into your account to place your order and make sure that your email domain matches that of the tax-exempt institution you are ordering through.
If you have already completed your order and need tax exemption please contact email@example.com with the order # and request a partial refund for the tax portion of your order. Note: refunds must be approved and processed by the same method as the original payment (cc or PO/Invoice)